Trends in AI for CRM Each year, Salesforce conducts studies to help professionals across roles, industries, and geographies understand the trends most relevant to them. This special report aggregates data from multiple double-anonymous Salesforce surveys conducted between February 2023 and April 2024. These surveys generated thousands of responses from business decision-makers, technical decision-makers, and the…
Businesses are Driving Growth, Engaging Customers, and Reducing Costs with the Cloud When facing headwinds, gut reactions have many companies cutting back but short-term fixes often lose sight of long-term business viability. One of the most impactful approaches to modernizing means ensuring the business can respond to customer demand, so that it can recognize customer…
Digitale Optimierung zeigt den Weg zum strategischen Lieferantenmanagement Lieferantenmanagement und Beschaffung sind im Zeitalter der digitalen Transformation Spätzünder. Aber Unternehmen haben in den letzten Jahren gelernt, wie anfällig globale Lieferketten für Störungen sind, was zu einem erneuten Schwerpunkt auf der Digitalisierung des Lieferantenmanagements und der Beschaffungsprozesse führt. Während die Kostensenkung weiterhin oberste Priorität hat, muss…
